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Heran FAQ from Plastic mold -V2014

2014-01-10 18:06:39 Blogs

1,Q:What are your main services?

A: Tooling &molding

2.Q.What material are you experienced?

3.Q: What is the cost of a mould?

A:The cost of manufacturing injection moulds depends on a very large set of factors ranging from number of cavities, size of  the parts (and  therefore the mold), complexity of the pieces, expected tool longevity, surface finishes and many others.
A:The initial cost is great, however the piece part cost is low, so with greater quantities the overall price decreases With global competition, companies with an ISO-quality system usually will have better pricing as they have streamed lined their processes and produce less defect.

4.Q: What mould standards do you use?

A: Mold components and mold baseDMEHASCOPARKERDAIDOLKM .etc.)

A:Hot runner(DME, Syventive, HASCO, HUSKY. Mold Master and YUDO hot runner. etc.) Of course we will design the moulds as per customer’s requirements.

5.Q: What steel do you usually use?
A: Usually we use IMPAX718, STAVAX136, ORVAR8407, Groditz 2344, PX88, NAK80, SKD61, H13, P20, 420, 420SS, etc .

6.Q: What is your standard quote, mould design & mold making lead time?

A: Quotation are provided within 48H receipt of RFQ.

A: Our design lead time is 2-4 days for DFM report initial 2D design, then 3-5 days for 3D design upon approval of 2D design.

A: Our common lead time from design approval to T1 sampling is 4-8 weeks, depending on mold requirements and part complexity.

7.Q: What type of drawing file is comfortable for you?
  A: DXF, DWG, IGES, STEP, X-T, SAT, PRT, etc.

8.Q:What is the typical process of a new project?

A:Assessing where your part is at in the design stage. A designed part will lead us to a quotation for the mold and the part’s manufacturing. We can assist with enhancing the design for mold efficiency as well as manufacturing efficiency.
9. Q: What size mold you can manufacture? How many molds you can manufacture per month?
    A: The medium mold we have built so far is 10tons with dimension of 1.5mX1.2mX1.0m mold.
         Every month we can manufacture 15~20 sets of molds.

10.Q: Do you manufacture over mould, insert mould, double colored mould and gas assisted mould?
    A: Yes, we have rich experiences and skillful techniques on those kinds of plastic injection moulds.

11.Q: How often do you provide the progress reports to customers during manufacturing?
      A: Weekly progress reports are sent by email.
12. Q: What are your trade terms?
      A: We quote the price on the basis of FOB Shenzhen.
13. Q: What kind of payment do you accept?
      A: For mold: 1. 50% for mould and 100% for hot runner Down payment with PO;         
                   2. 30% upon presentation of parts from T1 sampling;       
                        3. 20% upon approval to make parts or before shipping moulds.
     B: For part:  1. 50% deposit with PO;       
                       2. 50% before delivery parts.

14,Q:How do you insure quality?

A:Heran is a world class scientific molder. All injection molding presses are equipped with process monitoring of every shot. Heran Corporation is ISO9001:2008 ISO1400 certified. And also based on SPI101,102,103,104,105.For easily damaged accessories such as ejection pin, sleeve pin we will make spare parts for you with mold shipment. For other components, during life time, we will make and send you for free if it’s broken itself.

15.Q: After mold approval, why do you need 1 week to prepare the delivery ?  
A: if not required any engineering running by customer before ,first we will set up mold and run for 2-4 hours to ensure mold reliability, which will take 1 day.
Then, another 2-3 days to inspect and clean the mold. And another 1 day to pack the mold and make the mold manual

16,Q:What about your after sales?

A: Our customer’s mold drawings and the whole data will be keep in database forever. Whenever our technical supports or services are needed, we can response to our customers with quick speed.

17. Q: Are factory visits encouraged?
      A: Yes, we welcome customers to visit our facility and we will assist them in obtaining the necessary Visa paperwork, travel plans, accommodations, etc.

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